Datenschutzerklärung

Last updated: January 31, 2026

1. INTRODUCTION

OliGG ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at oligg.com or make a purchase from us.

Business Information: Trading Name: OliGG CVR Number: 46146409 Business Address: Gasvej 4. 2, Horsens 8700, Denmark Email: contact@oligg.com Phone: +4555235103

This policy complies with the EU General Data Protection Regulation (GDPR) and Danish data protection laws.

2. PERSONAL INFORMATION WE COLLECT

When you visit our website or make a purchase, we collect the following types of personal information:

Information You Provide:

  • Contact details: Name, email address, phone number, billing address, shipping address
  • Account information: Username, password, order history, preferences
  • Payment information: Credit/debit card details, payment transaction data (processed securely by our payment providers)
  • Communications: Messages, emails, customer service inquiries, product reviews
  • Marketing preferences: Newsletter subscriptions, communication preferences

Information Collected Automatically:

  • Device information: IP address, browser type and version, device type, operating system
  • Usage data: Pages visited, products viewed, time spent on site, referral source, clickstream data
  • Cookies and tracking technologies: See Section 9 for details

Information from Third Parties:

  • Social media platforms (if you connect your account)
  • Payment processors
  • Fraud prevention services
  • Marketing and analytics partners

3. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data based on the following legal grounds:

  • Contract performance: To fulfill orders, process payments, and provide customer service (GDPR Art. 6(1)(b))
  • Legal obligation: To comply with tax, accounting, and legal requirements (GDPR Art. 6(1)(c))
  • Legitimate interests: For fraud prevention, security, analytics, and business operations (GDPR Art. 6(1)(f))
  • Consent: For marketing communications, cookies, and optional data processing (GDPR Art. 6(1)(a))

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

4. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Order Fulfillment:

  • Processing and fulfilling your orders
  • Communicating order status and shipping updates
  • Managing returns, refunds, and exchanges
  • Providing customer support

Payment Processing:

  • Processing payments securely
  • Preventing fraud and unauthorized transactions
  • Maintaining transaction records for accounting and tax purposes

Marketing and Communications:

  • Sending promotional emails and newsletters (with your consent)
  • Personalizing your shopping experience
  • Showing you relevant advertisements
  • Conducting surveys and gathering feedback

Website Improvement:

  • Analyzing website usage and performance
  • Improving user experience and functionality
  • Testing new features and designs

Legal and Security:

  • Complying with legal obligations (tax, accounting, consumer protection)
  • Preventing fraud, abuse, and security threats
  • Protecting our rights and property
  • Resolving disputes

5. HOW WE SHARE YOUR INFORMATION

We share your personal information with the following third parties:

Service Providers:

  • Shopify Inc.
  • Printful
    • Print-on-demand fulfillment partner (US/EU/Latvia) - Produces and ships your orders
  • Payment processors
    • Shopify Payments, credit card processors - Process payments securely
  • Shipping carriers
    • PostNord, DHL, UPS, etc. - Deliver your orders
  • Email service providers
    • Send transactional and marketing emails
  • Analytics providers
    • Google Analytics, Facebook Pixel - Analyze website usage

Legal Requirements:

  • Law enforcement, government authorities, or courts when required by law
  • To protect our rights, property, or safety
  • In connection with legal proceedings

Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner

With Your Consent:

  • Any other third parties you explicitly authorize

We ensure all third-party processors comply with GDPR and have appropriate data protection agreements in place.

6. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), including:

  • United States (Shopify, Printful facilities, payment processors)
  • Canada (Shopify headquarters)
  • Other countries where our service providers operate

For transfers outside the EEA, we use appropriate safeguards including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by the European Commission
  • Data Processing Agreements with GDPR-compliant terms

Shopify and Printful have implemented appropriate safeguards for international data transfers.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Retention Periods:

  • Order and transaction data: 5 years (Danish accounting and tax law requirements)
  • Account information: Until you request deletion or close your account
  • Marketing data: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months (Google Analytics default)
  • Customer service communications: 3 years
  • Legal claims: Duration of applicable statute of limitations

After the retention period expires, we will securely delete or anonymize your personal data.

8. YOUR RIGHTS UNDER GDPR

As an EU/EEA resident, you have the following rights regarding your personal data:

Right of Access (Art. 15): You can request a copy of the personal data we hold about you.

Right to Rectification (Art. 16): You can request correction of inaccurate or incomplete personal data.

Right to Erasure / "Right to be Forgotten" (Art. 17): You can request deletion of your personal data in certain circumstances.

Right to Restriction of Processing (Art. 18): You can request that we limit how we use your personal data.

Right to Data Portability (Art. 20): You can request a copy of your data in a structured, machine-readable format.

Right to Object (Art. 21): You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent (Art. 7): You can withdraw consent for marketing communications or optional data processing at any time.

Right to Lodge a Complaint: You can file a complaint with the Danish Data Protection Agency (Datatilsynet) at www.datatilsynet.dk or your local supervisory authority.

How to Exercise Your Rights: Contact us at contact@oligg.com or write to us at 4 Gasvej, Horsens 8700, Denmark. We will respond within 30 days.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your experience, analyze website usage, and deliver personalized advertising.

Types of Cookies We Use:

Essential Cookies:

  • Required for website functionality (shopping cart, checkout, account login)
  • Cannot be disabled

Analytics Cookies:

  • Google Analytics - Track website usage and performance
  • Help us understand how visitors use our site

Marketing Cookies:

  • Facebook Pixel, Google Ads - Deliver targeted advertising
  • Track conversion and ad performance

Preference Cookies:

  • Remember your settings and preferences
  • Language, currency, location preferences

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. For more information, visit www.aboutcookies.org.

Opt-Out Options:

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites (social media, payment providers, etc.). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

11. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing (PCI-DSS compliant)
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

12. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@oligg.com and we will delete it.

13. MARKETING COMMUNICATIONS

With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out at any time by:

  • Clicking "unsubscribe" in any marketing email
  • Adjusting your account preferences
  • Contacting us at contact@oligg.com

You will continue to receive transactional emails (order confirmations, shipping updates) even if you opt out of marketing.

14. DO NOT TRACK SIGNALS

Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals, but you can control cookies and tracking through your browser settings and the opt-out options listed in Section 9.

15. AUTOMATED DECISION-MAKING

We may use automated systems for:

  • Fraud detection and prevention
  • Personalized product recommendations
  • Dynamic pricing (if applicable)

You have the right to request human review of automated decisions that significantly affect you.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last updated" date.

For material changes affecting your rights, we will provide notice via email or prominent website notice at least 30 days before the changes take effect.

17. CONTACT US

If you have questions about this Privacy Policy, want to exercise your rights, or have privacy concerns, please contact us:

Data Controller: 

OliGG CVR Number: 46146409

Business Address: Gasvej 4. 2 , Horsens 8700, Denmark

Email: contact@oligg.com

Phone: +4555235103

Supervisory Authority: Datatilsynet (Danish Data Protection Agency) Website: www.datatilsynet.dk Email: dt@datatilsynet.dk